I deeply and sincerely apologize for my delinquent response in getting this letter of thanks to you and the wonderful team of people at Starks. I can’t begin to tell you what a comforting and heartfelt experience my family and I had and how much we appreciate all you did to make that difficult time in our lives so special, so stress free and so memorable. 
 
We have reminisced so much on all the special things you did for us. The gravesite was so beautifully decorated and sweet Brady stood by us so patiently as we focused our thoughts, placed Mom’s ashes, prayed, cried, laughed, hugged and just sat round spending time with each other. Without a doubt, it was the best funeral experience I’ve ever been to. Thanks to all of you and your wonderful accommodating manner. 
 
I can’t begin to tell you how incredibly touched and overwhelmed I was by how perfectly you displayed Mom’s memorabilia. From the bowling balls at the doorway, the star hanging in the entrance and the special room that honored her was unbelievable. 
 
In my wildest dreams I never could have imagined such artistry, elegance and tenderness. From the exquisite frames on all our pictures, the display of all her treasures, the superb photo DVD and delicious food and gorgeous facility, it was absolutely PERFECT. So many people have written and spoken of what a wonderful tribute you did for my mom and what a perfect place we found for celebrating my mom’s life. I feel so blessed we found you and continually thank my lucky stars for you being in my life at that time. 
 
May I elaborate…The food was sensational–okay, I didn’t eat anything until the very end, but wow! Kudos to the chef. Everyone LOVED the food. The live music was awesome, just what mom would have loved to dance to. The slide show of mom’s pictures was AMAZING. I can’t imagine the time it took to put that together–Holy Cow! 
 
The service and your staff was unbelievably accommodating and so family friendly. Where did you find such a sweet group of people? The entire facility was absolutely beautiful from top to bottom. We over extended our stay by a couple of hours, but you were all so sweet to let us unwind and gather ourselves after the informal service. Thank you for letting us stay and enjoy your beautiful home as long as we did. 
 
But then….your thoughtfulness didn’t stop there. Not only did you pack all the items up…(I can’t imagine how much time it took just to take all the pictures out of the frames) but you delivered them to our home. Who does that?? THE AMAZING PEOPLE FROM STARKS! And there, amongst mom’s things were gifts abounding. Thank you, thank you for the DVD of all of mom’s pictures. What a special, special treasure to have. You even gave me those two CDs of gorgeous music, which I play all the time. However, the thing that brought tears to my eyes and even a deeper appreciation and gratitude for you was that sweet letter you wrote about Mom’s birthday and if we needed any emotional help or guidance you would be there to help. In all my live long days, I have never known such kindness and such giving people. My goal in life is to be like you! 
 
There are no words to describe my gratitude and appreciation for all you did for me and my family. I will remember you forever in the most special place in my heart. I feel I owe you so much. I also feel blessed to have experienced you in my life. Thank you, thank you, thank you from the bottom of my heart and soul for all that you did and all that you do for people going through difficult times in their lives. You are truly AMAZING and I love you for what you did for us. 
 
Bless your Hearts.