Dear Shayneh, Jason, and Lydia 
Please accept our deep appreciation for the wonderful support and warm comfort you provided to us at the time of our mom’s passing.  
Every step along the way, we benefitted so much from your care, concern and professionalism. We especially appreciated Lydia’s flexibility and help as we “fine-tuned” (yes, in other words “kept changing’!) Mom’s obituary!! You worked with us with such flexibility and helpfulness – above and beyond!  
Again, at this melancholy time for our family, we want you to know that you made a positive difference in helping us face our loss, as we continue to do each day.  
Many thanks and warm regards.